Privacy Policy

Relationship Goals ("we," "our," or "us") is operated by Crystallize Lovers, a DBA of SlateRiver LLC, a New Mexico LLC, a project of Happy Holiday Couples. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Information You Provide

• Name — used for your account and personalization
• Email address — used for account management, exercise delivery, and communications
• Phone number — used for SMS exercise delivery (if selected)
• Payment information — processed securely by our payment processor; we do not store full card numbers
• Program selections and exercise responses — used to track your progress and personalize your experience

Information Collected Automatically

• Browser type, device type, and operating system
• IP address and approximate geographic location
• Pages visited and features used
• Time and date of visits
• Referring URLs

2. How We Use Your Information

We use your information to:

• Deliver your daily relationship exercises via your chosen channel (SMS, web, email)
• Manage your account and subscription
• Track your program progress and earned rewards/credits
• Process payments and transactions
• Send account-related communications and updates
• Improve our platform and develop new programs
• Respond to your support requests
• Comply with legal obligations

3. SMS Communications

If you opt in to SMS delivery, we will send your daily exercise prompts and account notifications to your phone number via our SMS service provider. Standard message and data rates may apply. You can opt out of SMS at any time by replying STOP to any message or updating your account settings.

4. Information Sharing

We do not sell your personal data. We may share your information with:

• Service providers — payment processors, SMS providers, email delivery services, and hosting providers that help us operate the platform
• Partner brands — only aggregated, non-identifying data for coupon and reward fulfillment
• Happy Holiday Couples Travel — to facilitate vacation credit redemption when you choose to redeem
• Legal authorities — when required by law, legal process, or to protect our rights

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and personal data at any time by contacting us at hello@rg.hhc.travel. Some data may be retained for legal compliance purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Data portability

To exercise any of these rights, contact us at hello@rg.hhc.travel.

7. Cookies

We use cookies and similar technologies to maintain session state, remember your preferences, and analyze platform usage. You can control cookies through your browser settings, though disabling cookies may affect platform functionality.

8. Security

We implement industry-standard security measures to protect your information, including encryption of data in transit and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our platform is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or prominent notice on our platform. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, contact us at hello@rg.hhc.travel.